Why Dedicated NDIS Support Coordination is Necessary?

Why Dedicated NDIS Support Coordination is Necessary?

If you are funded for support coordination under the National Disability Insurance Scheme (NDIS), understanding the significance of this service isvital. This blog will provide you with comprehensive insights into disability support coordination, empowering you to navigate your NDIS plan with confidence. We’ll delve into the pivotal roles of Support Coordinators, the different levels of NDIS support coordination, and why it plays a crucial role in the NDIS framework.

Understanding Support Coordination

Disability support coordination is a specialised NDIS service delivered by dedicated Support Coordinators. Unlike funding for Plan Management, which is accessible to anyone, support coordination funding is approved on a case-by-case basis. It is typically granted during the initial planning stage or significant life changes.

The primary goal of support coordination is to ensure individuals with disabilities get the maximum benefit from their NDIS funding package. A dedicated team of Support Coordinators works closely with participants and/or their family members to assess immediate needs and devise a comprehensive assistance plan.

Roles and Responsibilities of an NDIS Support Coordinator

An NDIS Support Coordinator plays a pivotal role in assisting participants in several key areas, including:

  1. Understanding the NDIS Plan: They help participants comprehend the intricacies of their NDIS plan and identify the available supports to achieve their goals effectively.
  2. Efficient Resource Management: Support Coordinators work with individuals to manage their resources efficiently, ensuring they obtain the best possible outcomes from their NDIS plan.
  3. Collaborating with the Participant’s Circle: To support the participant’s objectives, support coordinators liaise with individuals within their circle, such as family, friends, therapists, and doctors.
  4. NDIS Portal Guidance: Support Coordinators educate people with disabilities on effectively using the NDIS portal to track fund spending and ensure accurate budgeting.
  5. Progress Monitoring and Goal Achievement: They closely monitor the progress of participants and guide them to help them achieve their objectives.
  6. Preparing for Future Planning Meetings: Support Coordinators assist participants in preparing for upcoming NDIS planning meetings and plan reviews, ensuring their needs are adequately addressed.
  7. Facilitating Community Engagement: With the help of the coordinator, participants connect with local communities, facilitating socialisation and active participation.

Levels of NDIS Support Coordination

NDIS support coordination is offered at three levels:

  1. Support Connection: This level of support coordination enhances the individual’s ability to connect with informal, community, and funded supports. Furthermore, it enables them to achieve their goals effectively.
  2. Support Coordination: A person with a disability receives personalised assistance in developing the skills needed to fully comprehend and use their NDIS plan. Support coordinators work with them to foster relationships, manage service delivery tasks, promote independent living, and encourage community involvement.
  3. Specialist Support Coordination: This higher level of coordination is designed for individuals facing more complex challenges and requiring specialised assistance. Here, support coordinators help manage issues within the support environment and ensure consistent service delivery.

The Significance of Support Coordination

During 2021, around 43% of active NDIS participants were allocated NDIS Support Coordination as a funded service, totalling $667 million in funding. Despite discussions regarding potential separation from other services, it remains a core service for many people with disabilities. Its importance has led to an increase in dedicated Support Coordination providers.

Support Coordination has proven to be invaluable for participants, as it plays a transformative role in empowering them to live life on their terms. It aids in accessing necessary support and services while helping them build essential life skills and promoting independence.


Dedicated NDIS Support Coordination is an integral part of the NDIS journey, empowering participants to achieve their goals, fostering independence, and promoting community engagement. With the growth of providers of this service and advancements in telehealth, individuals now have better access to this critical service. As support coordination continues to play a pivotal role in the NDIS framework, its transformative impact will endure for years to come.

Choose a Reliable Service Provider for NDIS Support Coordination

At Western Support Services, we are a registered NDIS provider of tailored support services to empower individuals to live independently. We recognise that each participant has unique needs and goals, so we tailor our support services accordingly. Our team of trained coordinators provide the best services, ensuring clear communication for those who require support and assistance.

We prioritise your comfort and strive to help you maintain independence.  With our experienced support staff, we assist participants in any way we can to ensure they continue to live in their comfortable environment. Moreover, our team ensures that clients can deal with upcoming transitions comfortably. Safety is a paramount concern for us, and we promote independent living, making it easier for participants to thrive in various settings.

For any inquiries or assistance, feel free to reach out to us. You can call us on 0434 610 012 or email us at info@westernsupportservices.com.au. Our dedicated support coordinators are here to guide you every step of the way on your NDIS journey.

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